VoIP Integration Software Applications - Unified Communications Solutions

Service Offering

Custom Software Development Services
At VoIP integration we focus on the design, implementation and development of Unified Communications solutions and software tools to make installing and managing Cisco Unified Communications systems easier.

We are not your normal integrator! Our software development team are here to help you bridge the gaps that the out of the box solutions just can't fill.

Our skills in deploying Cisco Unified Communications along with our in-house software developers and programming knowledge give you the advantage when you need a solution outside of the standard simple installation.

If you have a unique requirement that other everyone else shrugs and says 'No...Cisco Can't do that!' then give us a call. Chances are that we can bridge the gap for you with something custom.

We have extensive experience developing custom VoIP, Call Center, IVR, XML and IP Phone Service applications. Examples include :

  • Automated Bus & Train Schedule Telephone System
  • House Arrest Violation Telephone Alert System
  • Medical Appointment Reminder Systems
  • School Truancy Notification Systems
  • Online Banking Systems
  • Self Service Telephone Based Password Resets
  • TV & Radio Station Phone Silence Systems
  • Jury Duty Telephone Attendance Verification Systems

In-House US Based Development Capabilities

Call Center Scripting & Integration

Cisco IPCC / UCCx script development including interfacing to external data via a number of methods including Database and Web Service consumption.

Call Manager AXL / CTI / TAPI / JTAPI

Need something custom using AXL, CTI, TAPI or JTAPI ? We can do it !

Voice XML

Leverage off your network infrastructure with custom Voice XML programming.

IP Phone Services

Development of custom IP Phone services to deliver applications directly to Cisco Phone sets within your organization.

Do you have a unique situation and need custom software to fill the gaps?
Give us a call; we can most probably build you a solution!

Cisco Unified Communications Implementation Services

At VoIP Integration we have been installing Cisco IP Telephony / Unified Communications since the beginning of voice over technology. We have the experience and skills to put all the pieces together.

We provide installation and consulting services for medium-large companies, state departments and local governments. Our experienced team can perform as much of the implementation and operational aspects of your IP Telephony projects as you like.

Leverage our experience for your next IP Telephony project!

Services Highlights

Network & System Design

Failing to get the design right in the beginning can cause huge pain latter!
We can assist with your design so you can leverage  our years of experience and our lessons learned from our past customers.

Implementation Services

Leverage our real-world field experience gained while performing hundreds of Cisco IP Telephony projects.
We have the processes and experience to enable us to implement Cisco Unified Communications projects quickly, reliably, on-time and within budget.

Network Management / MACD / Outsourcing

VoIP Integration can assist with your day-to-day operation of Cisco IP Telephony networks. Give us a call to discuss how we can help; we offer a range of solutions from monitoring and alerting to full outsourcing of your telephony infrastructure operations.

End User Training

VoIP Integration can provide you end user training to ensure your users maximize the benefit of the new technology. Training is available for all aspects of Phone, Presence/Softphone, Voicemail, Call Center Agents and Supervisors features and functionality.